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Last updated: 14 August 2026

Privacy Policy

This Privacy Policy explains how CHAOMAN collects, uses and protects information provided by customers through our restaurant, ordering channels, website and business communications.

1. Information we may collect

We may collect your name, mobile number, email address, birthday or anniversary details, order history, preferences, feedback and communication records when you place an order, make an enquiry, participate in an offer or voluntarily share information with us.

2. How we use information

We may use this information to process and support orders, respond to enquiries, provide customer service, improve our products and service, request feedback, and send relevant transactional or promotional communication where permitted.

3. WhatsApp and marketing communication

If you provide your number or interact with CHAOMAN through WhatsApp or another permitted channel, we may send order updates, service messages, offers or restaurant updates in accordance with applicable platform rules. You can opt out of promotional messages at any time by replying STOP or contacting us.

4. Service providers

We may use trusted service providers, including point-of-sale, customer relationship management, messaging, payment, delivery and technology providers, to operate our business. They may process information only as required to provide their services and subject to their applicable terms and safeguards.

5. Data security and retention

We take reasonable measures to protect customer information from unauthorised access, misuse or disclosure. Information is retained only for as long as reasonably necessary for business, service, accounting, legal or compliance purposes.

6. Your choices

You may ask us to correct your contact details or stop promotional communication. Certain transaction records may still be retained where required for legitimate business, tax or legal purposes.

7. Contact us

For privacy questions or communication preferences, contact CHAOMAN at chaoman.panasian@gmail.com or +91 96465 55565.